Our Response to COVID-19

Advocating for every resident, team member and friend of Hawthorn Senior Living.

COVID-19 Response

Hawthorn Senior Living implemented a leveled response to the COVID-19 pandemic in early 2020 and we continue to evolve our resident programming and employee training to stay consistent with local and national guidance.

CDC Preventative Measures

CDC Vaccine Information

COVID-19 Updates and Communication

We are committed to maintaining communication with our residents and families regarding initial infections within a community. While always respecting the privacy of the individual (including whether resident or staff), we will notify residents in writing if we are made aware of a positive case in the community. We will also send an e-mail update to anyone that subscribes to community-specific e-mail updates. You may subscribe by clicking here.

Vaccines

All Hawthorn Senior Living Communities completed the initial vaccine initiative with resounding success. New residents are encouraged to have discussed and, where appropriate, made arrangements for a vaccine with their physician and family prior to moving in.

Hawthorn communities provide local transportation to medical appointments, including pharmacies and immunization clinics. Coordinating future vaccines or medical care of any kind are the responsibility of residents and their families.

Visitors

We are happily encouraging visitors in every community, with few exceptions.

Protocols

• We are following local and federal recommendations.
• Face masks are encouraged to be worn in common areas, but are not mandatory unless required locally.
• Leveled response to positive cases that includes notification of positive cases reported to management to residents as well as email subscribers for that community, and consultation with the local health department.

The Hawthorn Team will continue to follow any developments through local and federal health authorities and adjust our approach accordingly. Should you have any questions or concerns, please do not hesitate to reach out to our Resident Relations Department at 1.866.267.8218.